Restaurants that use WiicMenu every day

Maxime Bourret: My name is Maxime Bourret, I’m 38 and I’m the dining room manager at Madame Brasserie. I came to the Eiffel Tower four years ago, then we closed the 58 Tour Eiffel before working on the project, the renovation and the opening of this brasserie, on 6 June 2022, six months ago. Madame Brasserie is open seven days a week.

We have two sittings at lunch and two at dinner, with a 230-seat dining room upstairs. And then there’s the lounge, with around fifty seats, open all day. We wanted to go digital and have paperless menus.

We used to print a huge amount, so there was a lot of waste, a lot of paper thrown away. 98% of our guests read the menu on a smartphone, digitally. So we went digital with WiicMenu. We have access to the WiicMenu back office, which lets us make changes quite easily when a dish runs out or an ingredient changes. It lets us adapt to the chef’s various constraints and to instructions on seasonal produce, because there’s always something like that.

Guests tap their little flag to read the menu in their native language, and it makes exchanges between the guest and the business owner easier.

We had long discussions with WiicMenu during the Madame Brasserie project. It struck us as a professional solution, with a serious team. So we went for it with them.

Patrick Cordier: Hello and welcome to the Château de Chambord. I’m Patrick Cordier, chairman of WiicMenu. Today, we’re going to introduce you to Le Saint-Louis restaurant.

Valentin Corbeau: I’m Valentin Corbeau, and I currently run Le Saint-Louis in Chambord. I’m the fourth generation: the restaurant was founded in 1943. We offer traditional cooking, a brasserie, with produce that comes exclusively from the region. We focus a lot on vegetables from the Chambord kitchen garden and on meat from the region too.

I chose to go digital following, unfortunately, the closure of restaurants due to Covid. We were facing big problems with the menus, with disinfection and with our guests’ safety. So I turned to digital to reopen the restaurant quickly and so that guests would feel safe when they came to eat with us.

Turning to digital, I came across WiicMenu, and they explained that I could change dishes whenever I wanted, at any time of day, whether before service, during service or after service. And above all, when we run out of something, since we only use fresh produce, it let me keep my menu always up to date. I also chose WiicMenu for the language options.

They supported me from the start with lots of options for switching languages. WiicMenu offered me eight languages in total. Because of the château, I have a lot of foreign guests: that really tipped the balance, allowing me to welcome a much wider clientele who feel right at home. So after nine months with WiicMenu, it’s been a really good experience, one I hope will go on for many years, and I really thank them for their help and the professionalism they show every day.